M&E Standards

Support and Resources 

The Core standards are designed to be used interactively and each standard links to evidence that might be used to show the standard has been met and a range of resources, including; templates, guidance and case studies, offer support for services in meeting the standards. Available on the SASP Central Hub website 

Self-assessment and Local Action Plan templates will also be available to allow services to use the core standards to measure themselves, identify priority areas and develop individual local action plans. 

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1. Governance - the service has strong internal structures to support the delivery of a high-quality service and is engaged in the wider local accountability and delivery structures 

1.1 Internal management structure : The organisation has an internal management structure, with clear lines of responsibility and accountability.
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1.2 Lines of accountability : The service has clear lines of accountability within the local Integrated Care System/Sustainability and Transformation Partnership/Public Health /Local Authority structures and is integrated/reflected with the wider suicide prevention strategy.
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1.3 Reporting & monitoring : The service engages in local accountability/ service monitoring meetings
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2. Policies - The service has policies and procedures to support staff to deliver a high-quality service 

2.1 Guiding policies : The service has guiding policies and procedures in place to support service delivery, with a mechanism for regular policy review and policy update to reflect best practice
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3. Staffing - Staff are suitably skilled and experienced and are provided with resources and support to deliver the service

3.1 Staff : The service is staffed by suitably experienced and qualified staff
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3.2 Resources : Appropriate arrangements are in place to support staff (e.g., line management, meeting space, laptop, telephone)
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3.3 Staff training : All those involved in delivering the service have received specific training in supporting people bereaved by suicide, including age-appropriate training, training for supporting different groups of bereaved people and safeguarding
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3.4 Staff support : All staff receive regular professional/clinical supervision and access to wellbeing support
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3.5 Education & development : All staff have access to education/training and continuing development, relevant to their role
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4. Collaborative/ partnership working - the service works in partnership to deliver a high-quality service

4.1 Partnership/collaborative working: : The service is aligned to local priorities and actively engages with people with lived experience and partner organisations (e.g. local statutory, voluntary, community and faith organisations) and attends multi-agency forums.
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4.2 Suicide bereavement awareness : The service is engaged in promoting awareness of suicide bereavement and the importance of timely support for those impacted or affected
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4.3 Education & training : The service is engaged in providing suicide bereavement education and training to partner organisations; for example, secondary mental health services, police, coroners’ officers and local authorities.
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5. Awareness and access - services are accessible and delivered proactively in a timely way

5.1 Service information : Clear information on the service is available, including a description of the service, what it offers, contact details and how to make a referral
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5.2 Understanding the impact of local and national events : As part of a multi-agency response, the service considers and plans for local and national events that may impact on the service
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5.3 Promoting service awareness : The service actively works within its locality to promote awareness of the service and identify other support available to those bereaved or impacted by suicide
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6. Delivering a responsive and high-quality service

6.1 Single point of access : The service offers a single point of contact to people bereaved by suspected suicide
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6.2 Availability of resources : Procedures are in place with the local police, local Coroner’s officers to ensure that all those bereaved or affected by suicide receive appropriate resources, such as Help is at Hand or Finding the Words
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6.3 Support planning : The service offers support tailored to each individual’s needs including, where appropriate, referral/signposting to other agencies
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7. Monitoring, measurement and evaluation - the service monitors and reviews its service delivery to ensure it continues to meet the needs of those using the service and to inform future service developments.

7.1 Data collection : The service routinely collects data to reflect the impact and uptake of the service
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7.2 Engagement in development activities : The service is aware of and engages in relevant development activities, including research, national policy, developing best practice/ initiatives. (2)
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7.3 Sustainability planning : Service has a sustainability plan in place which may include: relationship management, funding and service strategy for 3-5 years
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